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Frequently asked questions

Frequently asked questions

Q. What size are the containers?

A. We have four sizes of storage unit available. A full container is 20’ x 8’ x 8’, equivalent to 1280 cubic feet. As a rough guide, a 20’ container should hold the contents of an average 3 or 4 bedroom house.

We also have smaller units available inside a container. Approx sizes are 10’ x 8’, 8’ x 4’ and 5’ x 4’.

Q. Are the containers clean and dry?

A. We only use brand new containers of steel construction. They are sealed against damp but have ventilation to prevent condensation however we would recommend that you cover any soft furnishings or perishable items if you are storing them long term. All containers are kept in excellent condition and cleaned thoroughly before each use.

Q. How secure are the containers?

A. The containers are sited in a purpose-built area within our shop grounds and monitored by CCTV. The front gates are locked at night.

Q. Do I need to book?

A. It is not always necessary but it is advisable. Make a no-obligation reservation, even if you are not sure what date you will require a container from. We will do our utmost to accommodate you when you need it.

Q. Do I need to bring anything with me?

A.You will need to bring a valid debit or credit card.

Q. How do I get my belongings to Walkers Self Storage?

A. At the present time we do not provide a removals or van hire service. We are, however, happy to recommend local companies that have this facility.

Q. How easy is it to access my container?

A. We offer vehicle access to every unit so, unlike other storage facilities, you can drive right up to the doors of your container for loading and unloading, saving lots of time and energy. Access is available during our normal shop opening hours. Monday to Saturday, 9am to 5pm, Sundays 1pm to 5pm. 

Q. Do I need to sign a lease?

A. No. We ask you to read our terms and conditions and fill in a licence agreement, giving contact details and an invoicing address. It is NOT a lease and can be terminated with seven days notice.

Q. Am I tied to a long period?

A. Absolutely not. There is a minimum period of only four weeks. You may, of course vacate within this time but you will not be eligible for a refund.

Q. How do I make future payments?

A. Payments can then be made by debit or credit card.

Q. What do I need to do when I want to vacate my container?

A. We only require seven days written notice when you want to vacate your container.

Q. Is there anything I cannot store?

A. Please use common sense. Do not store anything toxic, explosive or flammable ie. gas cylinders or fuel, anything perishable i.e. foodstuffs and nothing stolen!